Objective: Write scalable, efficient, and modular Deluge code for complex business automation.

Topics Covered:

1. Deep dive into Lists, Maps, and Collections
2. Nested loops, recursion & modular scripting
3. Error handling (try-catch, info, return)
4. Working with large datasets (Pagination & Limits)
5. Using invokeUrl to consume APIs (GET, POST, PUT)
6. Handling JSON/XML responses
7. Building reusable function libraries
8. Performance tuning & execution limits

Hands-on Project:
Create a multi-step automation that validates a lead, updates related records, and sends a WhatsApp message using API.

Objective: Gain complete command over the Zoho CRM REST APIs for custom integrations.

Topics Covered:

1. OAuth 2.0 advanced concepts (refresh tokens, scopes, expiry)
2. Multi-user authentication setup
3. Webhooks vs Deluge API calls
4. Real-world API Scenarios (Lead Capture Forms, Booking Sync)
5. Integrating CRM with third-party platforms (Google Sheets, WhatsApp, HubSpot)
6. Error codes, throttling, and retry mechanisms
7. Using Zoho Circuits for API-based workflows
8. Testing & documenting APIs for client developers

Hands-on Project:
Build a CRM → Google Sheets integration that automatically logs new deals.

Objective: Develop powerful custom UI elements inside Zoho CRM.

Topics Covered:

1. Advanced JS SDK (ZDK) Methods & Data Handling
2. State management and form handling in React
3. Multi-screen widgets & popups
4. Using APIs inside widgets
5. Widget ↔ CRM data communication flow
6. UI styling with Tailwind CSS
7. Packaging & Deployment via CLI
8. Caching & performance optimization

Hands-on Project:
Build a “Vendor Comparison Widget” that fetches vendor quotes from CRM and displays a visual price comparison.

Objective: Learn how to connect Zoho CRM with external systems using SDKs.

Topics Covered:

1. Overview of Zoho SDKs (Python, PHP, Node.js)
2. Installing and configuring SDK environment
3. Authentication and Token Management
4. CRUD operations using SDK
5. Real-life examples:
   • Sync CRM deals to a custom portal
   • Update CRM when payment received in external system
6. Logging & Exception Handling
7. Best practices for collaboration with client’s backend developers

Hands-on Project:
Simulate an integration between Zoho CRM and a Python-based vendor portal using Zoho SDK.

Objective: Go beyond CRM with cross-application automation.

Topics Covered:

1. Introduction to Zoho Flow for workflow orchestration
2. Building multi-app automations (CRM ↔ Books ↔ Campaigns)
3. Conditional branches & Delays
4. Using Zoho Catalyst Functions for serverless scripting
5. Integrating external APIs inside Flow
6. Monitoring & error handling

Hands-on Project:
Build a Zoho Flow that syncs invoices between CRM, Books, and WhatsApp alerts.

Objective: Package and publish your solutions as Zoho Extensions.

Topics Covered:

1. Introduction to Zoho Extensions
2. Understanding the extension structure
3. Manifest file setup
4. Embedding widgets, connections, and client scripts in one package
5. Using Zoho Developer Console for publishing
6. Testing & Validation checklist
7. Monetization & Marketplace listing process

Hands-on Project:
Build and package a “Lead Qualification Assistant” extension that automates lead scoring and follow-up tasks.

Objective: Learn how to deploy, document, and manage full Zoho systems.

Topics Covered:

1. Sandbox deployment & UAT strategy
2. Version control and script documentation
3. Audit trails & change logs
4. API usage monitoring and limits
5. Secure token management (OAuth storage)
6. Client handover checklist

Managing live support after deployment

Objective: Apply all skills in a practical business case.

Project Brief:

Design and implement a complete Booking Management Integration system for a travel company.

Requirements:

• CRM modules: Leads, Trips, Bookings, Payments

   

• Deluge functions for automation

   

• Widget to view trip details and payment summary

   

• Integration with Zoho Books API via SDK

   

• Deployment as an Extension (Marketplace-ready)

   

Graduates receive:
“Certified Zoho CRM Developer – Advanced”
from SoulVista Academy, validating their expertise in CRM development, widget creation, and system integration.